Ask The Community Guy

With a blog named “Community Guy”, quite a few questions about community building, customer relationships, and various other assorted topics are sent in via email. Consider this a formal program to help answer such questions out in the open where everyone can benefit.

If you have a question for The Community Guy (aka: Jake McKee), send an email to: You can also add send a message via @askcommunityguy on Twitter.

Here’s a running list of the questions that have been asked so far.


Interested in learning more about the oft-discussed 90-9-1 Principle? I’ve created a mini-site that talks about just that.