People call me The Community Guy
The YouTube complaints department
While I’m in the mood for sharing hilarious movies about online commenting, this is pretty awesome.
The problem with customer driven reviews
This would be hilarious if it wasn’t so sad. How is a customer supposed to use these two reviews to make a purchase decision? How are you thinking about making reviews more useful to your customers? (Click to zoom in)
ze Frank gets it right
Hilarious, and surprisingly spot on look at foolish comments/trolls/online aggression.
7 ways to support an emotional bond to a product
Humans do something really odd; we form emotional bonds with physical objects. The coffee mug we use every morning gives us a sense of comfort as we start our days. That t-shirt from the Pearl Jam concert 20 years ago makes us smile when we wear it. The keyboard we are used to makes it […]
Cool beta signup model
by Jake McKee on 26 Jun, 2011 - Comments Off on Cool beta signup model
From turntable.fm: I haven’t seen this method of handling beta signups for new community tools. It’s a great way to both control and drive initial usage.
by Jake McKee on 08 Jun, 2011 - Comments Off on Trends
I’ve been meaning to share these two presentations for a while. Both are very cool, and both deal with trend prediction. The first is for 2011 and the second for 2010. Take a flip through them. Some interesting predictions about what we’re going to see this year and what we saw (and didn’t) last year. […]
Buy and sell social media fans with FanAuction
I’m proud to report that Ant’s Eye View has launched a new product that we’re really excited about: FanAuction™. Simply put, FanAuction™ solves two of the biggest problems in social media today: How to quickly acquire new fans to prove social media ROI Eliminating ongoing spend to support fan activity you no longer need Here’s […]
Chrysler tweet: an issue of process
Over the weekend, I had several people from big brands ask me what I thought about the Chrysler tweet debacle, and whether I thought the right actions were taken. If you haven’t heard, an employee from the agency that ghostwrites the @ChryslerAutos twitter handle accidently posted a tweet to that handle rather than their personal […]
Carfi recaps SXSW 2011
Recently hired Ant, Chris Carfi recaps his experience at SXSW 2011. This one is worth the watch/listen. That’s right, he’s so cool he added audio to his slides and posted the whole thing on Slideshare for our viewing pleasure. And because I love you, fine readers, I have embedded it below. An Ant’s Eye View […]
SXSW as an API for industry collaboration
Exhausted. That’s about the only way I can describe how I feel after 6 days of SXSW Interactive. To be clear, this exhaustion doesn’t stem from the parties (I only attended a few…and was at home at midnight all weekend) or the 4,592,103 official panels they had this year (I only attended two, one of which is […]