Location: [SOMA] San Francisco, CA
Community Manager - San Francisco, CA
We’re looking to join forces with a person who has managed large blog communities, particularly where members depend on the host for revenue-generating activities. The Community Manager will work directly with our Chief Product Officer to drive strategic initiatives that cater to the blogging community. Our ideal candidate will play a critical role in the development of new relationships and will essentially be a ‘champion’ for the blogging community.
What you’ll be doing for us:
- Evangelize within our online community and ensure our offerings inspire and help bloggers who want to change the face of media and advertising for the better
- Devise and execute a winning strategy to recruit key contributors to our platform
- Establish clear communication strategies (on and offline) to regularly engage our members
- Develop and nurture strong relationships with members of our community (our success depends fully on the strength of the community we’re establishing)
- Participate with and stay connected to our users—knowing what they care about and encouraging them in their participation
- Build, manage and coordinate the efforts of a volunteer ‘community’ team
- Develop policies to guide positive growth and creativity in the community
- Advocate for users when policies break down
- Brainstorm initiatives to inspire, encourage and teach users at all levels to become stronger participants
- Contribute to and champion our company as a blogger
- Represent the user voice within product by translating need into functional requirements
What our ideal candidate’s profile will most likely look like:
- Highly experienced – You have 6+ years overall experience in an external-facing role where successful projects in rich web content creation, community development, social media, and/or online marketing/advertising has been a driving force in your career
- Possess relevant domain expertise – You have 1+ years experience in online content development, publishing/syndication, and/or advertising sales/network development experience where you were responsible for the monetization of content
- Passionate about serving others – You’re excited about the potential for the Web to improve connections and information sharing for highly motivated social entrepreneurs
- You live online – You’re incredibly plugged into to the Internet and technology, a student of Web 2.0 (blogging, social bookmarking, twitter, etc. are all things you are intimately familiar with and use)
- Charismatic – You have a flair for attracting and engaging, interacting, sharing, and learning from other people
- Strategic AND Tactical – You can easily see the big picture but you can still work the small details (e.g., you can leave a high-level strategic planning session to answer 30 emails from members of the community without skipping a beat)
- Great communicator – You’re an effective evangelist and a highly-engaging writer
- Business savvy – Your decisions are driven by good business sense, and you have a natural inclination to think about ROI
- Education – You have a Bachelors Degree in a related field (MBA a plus)
What’s in it for you?
- Very competitive salary and exceptional benefits package
- Working in a well-established company and an amazing team of domain experts
- An opportunity to change the face of an industry and lives (seriously)