Observations and Predictions (2018 Edition)

My friends at Vanilla Forums asked me to add my observations of online communities in 2018 and the predictions for where we are going in 2019 to their yearly report.

Download here: CommunityPredictions2019

I’m really excited about community in 2019. The last couple of years, I’ve been hearing and seeing rumblings of deeper investment and growth of community strategies, projects, expectations, and budgets. Here’s a 2019 that explodes online community even further!