People call me The Community Guy
Another win for internet privacy
by Jake McKee on 10 Mar, 2009 - Comments Off on Another win for internet privacy
Always good to see positive legal rulings: Operators of newspaper Web sites, blogs and chat rooms that allow readers to post anonymous comments using pseudonyms do not have to readily reveal the posters’ identities in defamation suits, Maryland’s highest court ruled yesterday, further shaping an emerging area of First Amendment law in the Internet age. […]
Twitter reaches 11% of online Americans
by Jake McKee on 27 Feb, 2009 - 4 comments
Wow. Still think that twitter is “pointless and dumb”? Online microblogging services like Twitter, a popular social media tool for many media companies and television networks, are used by 11% of online Americans, according to a research report conducted by Pew Internet & American Life Project in December and released today. That’s up from 9% […]
Facebook traffic benefits from 25 Things
by Jake McKee on 24 Feb, 2009 - 2 comments
I recently blogged about the TIME Magazine article that railed on the 25 Things meme. Turns out, the meme was of huge benefit for Facebook. From RWW: According to the latest data from Compete, four times more people than usual visited the ‘Notes’ section on Facebook in January. Compete estimates that close to 20 million […]
One of the greatest honors of my career
by Jake McKee on 02 Feb, 2009 - 7 comments
Over the years, I’ve had some truly great things happen in my career, including getting my childhood dream job and having one of my projects featured on the cover of Wired. I suppose there was some amount of skill involved in making these things happen, but it was also a huge amount of luck and […]
VIDEO: Measuring Community ROI
by Jake McKee on 18 Dec, 2008 - 3 comments
Two interesting watches on the topic of Community ROI:
Read this before the end of the year
by Jake McKee on 16 Dec, 2008 - Comments Off on Read this before the end of the year
Flickr’s George Oates wrote an amazing article about the lessons the Flickr team has learned over the years. This is, quite literally, a must read for anyone dealing with online community. George introduces the article: People don’t like being told what to do. We like to explore, change things around, and make a place our […]
Randy Farmer Interview [VIDEO + Transcript]
by Jake McKee on 12 Dec, 2008 - Comments Off on Randy Farmer Interview [VIDEO + Transcript]
A few months back, I interviewed the ever intelligent Randy Farmer for the OCRN. The interview was one of the better interviews I’ve conducted, due entirely to the impressive wealth of knowledge that Randy offered up. Shortly after the interview, Randy forwarded me the transcript of the interview, but I failed to post it. That […]
Handling fan enthusiasm during frustrating times
by Jake McKee on 10 Dec, 2008 - Comments Off on Handling fan enthusiasm during frustrating times
Fans are enthusiastic. That’s a bit obvious, but worth noting. There’s a strange dynamic between organizations and their fans, where those working for the organization tend to lose their enthusiasm for the product/business. Over time, even the coolest products become “just a job”, and dealing with those fans can cause some employees to get irritated. […]
More cool moderation services
by Jake McKee on 03 Dec, 2008 - 4 comments
Yesterday I pointed out Crisp Thinking as an example of the maturation of moderation services. Here’s one more example to back up my theory; check out Keibi: The Keibi Moderation Suite® is a solution for the moderation and classification of user generated content (UGC). We help Online Communities discover and remove inappropriate content to optimize […]
Moderation Services are Maturing
by Jake McKee on 02 Dec, 2008 - Comments Off on Moderation Services are Maturing
My friend Tamara at eModeration turned me onto Crisp Thinking , a provider of community moderation software that helps live moderators make faster, better decisions. She says great things about them, and as one of the top experts in the field of moderation, when she speaks, I listen. The clever people in our business have […]