I’ve been blogging for years now, and even with hundred of entries posted, there are a few that continue to come back around time and time again. Here’s a collection of some of the favorite entries, according to me and my readers.

What is Community?
An ongoing discussion about how one might be able to define “community”.

Customer Interaction Manifesto
One of my favorites; it collects many of my key learnings over the years in once place.

Non-Blog Design Series
After having several clients ask about blog designs, and whether they had to follow a site structure, I threw together a list of great designs that don’t look like a typical blog.

Character Blogs and the Fourth Wall
My rant about character blogs done wrong, and how best to build them.

Have a favorite entry you’d like to see on this list? Drop me a line!