Five Lessons from Netflix

This article is a great look at how Netflix pulled off something amazing in building their business: The Five Lessons from the Netflix Startup Story. The article is a long but good read. The short version:

  1. Don’t let the naysayers get you down
  2. Build operations for a ‘wow’ customer experience
  3. Develop three-step solutions
  4. Copy the best
  5. Focus on rabid early adopters