Rapid Fire – Friday, March 14
by Jake McKee on 15 Mar, 2008 - Comments Off on Rapid Fire – Friday, March 14
Amazing customer service is the new marketing : NevilleHobson.com
Great, even if long story about great Dell customer service. Remember Dell Hell? Yeah, I barely do too.
Love the Customers Who Hate You
Jeff Jarvis has a great article about the new customer service realities. “Their online gripes—and don’t fool yourself, they have them—will help you reinvent your business.”
Extraface » Why I Unfollow People Who Use Hashtags On Twitter
Do you hate Twitter hashtags too? Dave’s here to lay the smackdown on their usage and anyone caught using them.